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Have a question about our exam simulators, courses or membership? Get in touch with the Electrician Mock Test team, we’ll be happy to help.

How We Handle Enquiries

General Enquiry – Courses and exam simulators
Support – Account and technical help
Payment – Payments and billing

Low Priority – Non-urgent general questions
Regular – Standard support requests
Urgent – Immediate assistance required

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Find quick answers to common questions about our courses, exam simulators, membership, account access, payments and support.

There is no specific age requirement to use our online classes. However, learners under 18 should have permission from a parent or guardian.

If you change your mind, please contact us as soon as possible. Refunds or cancellations will be handled in accordance with our Terms & Conditions.

A computer, laptop or tablet with a reliable internet connection and an up-to-date web browser is recommended for the best experience.

You can enrol in as many courses or exam simulators as you wish, subject to the membership or course access available on your account..

Get Started → Register your account, choose your course or exam simulator, and start learning online.

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